1 reviews | Active since Apr 2017

29 Mar 2019, 10:52

Harassment

I am on the point of making a case against this company for harassment. 8 Calls in less than 8 hours. I am in a professional working environment and it is unacceptable for a cellphone to ring every hour. This forces me to switch off my phone which means that if my family needs me for a REAL emergency I am unreachable. The worst of it all is that only 1/8 calls were answered by their agents after one holds 30 seconds listening to a voice recording. Yesterday when someone answered I asked very politely to not be call again as I do not own the vehicle anymore, but this request was ignored and the calls kept on coming in, UNANSWERED!!! This morning I got a call again which was answered and I told the agent the same story as yesterday. 1 Hour later, THE SAME STORY!!!! Another call without answer after the voice recording!!!!! THIS IS HARASSMENT!!!!! Never let MFC get your number as you will never get them to listen. (It is not the sales that is bothering me at all, it is the fact that they DO NOT LISTEN!!!!!!!)

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply02 Apr 2019, 10:26
Official
Dear leandri-strauss

We acknowledge receipt of your complaint.

You will be contacted shortly to have your complaint addressed.

Kind Regards
Sharyl Naicker
Client Value Management