GOOD CREDIT RECORD BUT MFC DECLINED ME TWICE !!!

Item: Motor Finance Corporation
Rating: 1
Author: salome S

I have app**** for finance on a vehicle (Audi A4) at Honda East Rand mall for under R150,000.00. According to Honda, this application was declined (the reason given by Honda was that the vehicle price was too high). I then searched again and found a BMW for under R130,000.00 sold by Capital Auto World in Midrand. AGAIN it was declined - The dealer could not give me a reason as according to him, MFC refused to disclose the reason. Although I have now received a TransUnion Credit Report on my name - and NOWHERE have I defaulted in ANY of my payments NOR have I had ANY demands for payment NOR judgments NOR any MISCONDUCTS, BUT, MFC still declined my application. I have been paying off on my CURRENT finance agreement for the past 3 (THREE) years WITHOUT any DEFAULTS. By trading in my current vehicle, I will be able to give a deposit of at least R25,000.00 toward a "new" vehicle. Which is WELL in EXCESS of the 10% required by these dealers. What is you problem MFC ???? Penalising customers who are SUPPORTING you FOR NO REASON. And giving your customers BAD names and CREDIT records --- THAT IS UNACCEPTABLE !!!!

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Replies (10)

Motor Finance Corporation's replyOfficial

21 Dec 2016, 14:43

Good Day Salome

Please note that I will investigate the matter, and I will come back to you as soon as possible.

Kind regards

Louis Masilo

Motor Finance Corporation's reply21 Dec 2016, 14:43

Official

Good Day Salome

Please note that I will investigate the matter, and I will come back to you as soon as possible.

Kind regards

Louis Masilo

salome S's updateReviewer Update

21 Dec 2016, 15:14

Thank you Louis.

salome S's update21 Dec 2016, 15:14

Reviewer Update

Thank you Louis.

salome S's updateReviewer Update

23 Dec 2016, 04:34

I am DESPERATE and cannot afford to wait until 2017 for your reply.

I can NO LONGER be civil about this matter. I've tried my best and it gets me no***ingwhere !!!!!!!!!!!!!!!!!!!

I have noticed that ALL the people who complain on hello.peter ALWAYS get the EXACT same reply : "Please note that I will investigate the matter, and I will come back to you as soon as possible." but NOTHING ever happens beyond THAT point !!!!!!!!!!!!!! SICKENING to think that your customer service is THAT HORRIFIC !!!!!!!!

In the meantime the vehicle that I am in the process of trading in is DECREASING value and other vehicles' prices INCREASE and the vehicles' models will soon be yet ANOTHER year OLDER.

I am NOT looking at increasing my current monthly payment with MILLIONS but a mere R500.00.

You have my payment record for the past 3 (THREE) YEARS and can CLEARLY see that I have been making my payments ON TIME and NONE of them have EVER bounced !!!!!!!!!!!!!

Is 3 (THREE) years NOT enough for you bunch to see that I CAN and DO pay my accounts EVERY single month ??????????????? I make 100% sure there is ALWAYS enough money in my account to cover ALL my debts !!!!!!!!!!!!!!!!!!

ONLY because I am self-employed and REFUSE for the damn GREEDY banks to get even MORE from me by imposing their already EXUBERANT and OVER-THE-TOP bank charges, by transferring each and every cent into my savings account, I now get penalised ????????????????????????????

Because of ZHIT like this, you are now trying to FORCE me to buy a car through my CC with MUCH higher interest rates ------------- WT*** ?????????????????????????

STOP BULLYING us who are GIVING work to OTHER people !!!!!!!!!!!!!!!!!!!!!!!!!!

MANY of our Small Businesses are employing people who would otherwise NEVER have been employed !!!!!!!!!!!!!!!!!!!!!!!!

With this attitute of ALL the banks in South Africa, no wonder our economy is in such a ***EDUP state !!!!!!!!!!!!!!!!!!!!!!

I WILL NEVER EVER REFER ANYONE TO MAKE USE OF YOUR SERVICES - BELIEVE ME - I HAVE NUMEROUS CLIENTS AND WILL SPREAD THE WORD !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

salome S's update23 Dec 2016, 04:34