MH
Mike H
1 reviews | Active since Aug 2009
21 May 2015, 08:43
Giving out statements to unauthorised persons
Someone that is using my vehicle called in to the call centre and was given a full statement to my account with MFC without my permission. I want to know how can MFC just give out my personal information and statements to anyone who calls in? I think this is extremely unprofessional of MFC and I want to see that steps are taken otherwise I will be lodging a case against MFC.
Helpful (0)
Replies (1)0
Replies (1)Motor Finance Corporation's replyOfficial
21 May 2015, 15:53Hello Mike Hecht,
Please accept my apology for providing the third party information concerning your account.
Please note that I will investigate the matter and I will provide feedback to you as soon as possible.
Kind regards
Louis Masilo
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Please accept my apology for providing the third party information concerning your account.
Please note that I will investigate the matter and I will provide feedback to you as soon as possible.
Kind regards
Louis Masilo
***
***
Motor Finance Corporation's reply21 May 2015, 15:53
Official
Hello Mike Hecht,
Please accept my apology for providing the third party information concerning your account.
Please note that I will investigate the matter and I will provide feedback to you as soon as possible.
Kind regards
Louis Masilo
***
***
Please accept my apology for providing the third party information concerning your account.
Please note that I will investigate the matter and I will provide feedback to you as soon as possible.
Kind regards
Louis Masilo
***
***
