FC
Fabian C
1 reviews | Active since Dec 2012
01 Feb 2016, 09:50
Fuming and Disgusted at MFC
On the 4th January 2016, I cancelled 2 policies and was assured I would not be debited on the 01 February 2016. Guess what, my account debited again this month even after Themba from MFC promised me it would be not. After calling the call centre 3 times this morning and having my 2 of my calls dropped by agents. I still find out that nothing has been done. What kind of service is this and the person responsible for messing up the cancellation or transaction should be taken to task.
Helpful (0)
Replies (2)0
Replies (2)
Motor Finance Corporation's replyOfficial
02 Feb 2016, 07:30Hello ForThe People,
We acknowledge receipt of the complaint.
A service resolution specialist will be in contact with you to discuss and address
your complaint.
Kind Regards
Sharyl Naicker
Client Value Management
***
We acknowledge receipt of the complaint.
A service resolution specialist will be in contact with you to discuss and address
your complaint.
Kind Regards
Sharyl Naicker
Client Value Management
***
Motor Finance Corporation's reply02 Feb 2016, 07:30
Official
Hello ForThe People,
We acknowledge receipt of the complaint.
A service resolution specialist will be in contact with you to discuss and address
your complaint.
Kind Regards
Sharyl Naicker
Client Value Management
***
We acknowledge receipt of the complaint.
A service resolution specialist will be in contact with you to discuss and address
your complaint.
Kind Regards
Sharyl Naicker
Client Value Management
***
Motor Finance Corporation's replyOfficial
02 Feb 2016, 07:30Hello ForThe People,
We acknowledge receipt of the complaint.
A service resolution specialist will be in contact with you to discuss and address
your complaint.
Kind Regards
Sharyl Naicker
Client Value Management
***
We acknowledge receipt of the complaint.
A service resolution specialist will be in contact with you to discuss and address
your complaint.
Kind Regards
Sharyl Naicker
Client Value Management
***
Motor Finance Corporation's reply02 Feb 2016, 07:30
Official
Hello ForThe People,
We acknowledge receipt of the complaint.
A service resolution specialist will be in contact with you to discuss and address
your complaint.
Kind Regards
Sharyl Naicker
Client Value Management
***
We acknowledge receipt of the complaint.
A service resolution specialist will be in contact with you to discuss and address
your complaint.
Kind Regards
Sharyl Naicker
Client Value Management
***