JJvV
Jan Jansen van Vuuren
1 reviews | Active since Oct 2013
08 Apr 2025, 10:27
From Excellent to Terrible
I was given the option to skip payment over either December or January. I opted for December, which happened, having only to pay admin fees for December 2024. Since the 31st of March 2025, I have been harassed by call agents stating that I did not pay my account for April 2025. This is a debit order, and there is red tape in the stopping of a debit order, which either side can follow up on. I will NEVER take another vehicle payment option from MFC again because of this.
Helpful (0)
Replies (1)0
Replies (1)JJvV
Jan Jansen van Vuuren's updateReviewer Update
09 Apr 2025, 21:33Today, 9 April 2025, I was contacted by the Head of the Department of MFC to apologize and they stated that there would internal follow-ups on the telephonic consultants.
JJvV
Jan Jansen van Vuuren's update09 Apr 2025, 21:33
Reviewer Update
Today, 9 April 2025, I was contacted by the Head of the Department of MFC to apologize and they stated that there would internal follow-ups on the telephonic consultants.