1 reviews | Active since Aug 2019
Ford Ranger 2.2XL nightmare
Below is an email I've written to MFC and FordSA I have a Ford Ranger 2.2 XL financed through MFC, I wish to register my concerns regarding this car. Since its purchase in January 2018 has been towed to Ford 5 times with clutch related defect.
The first occurrence happened when the car was about 38000km, I was told that there was a bypass on the clutch master cylinder, it's been fixed. The same problem occurred just after 40000km, again I was told that it's a slave that had a problem and they've fixed. Within a week after they'd returned it, same problem occurred again and this time was told that both slave and master cylinders have been replaced.
On the 10th of June I took the car back to Ford as its clutch was becoming jittery, the car was there till Thursday the 13th. This time around they told me that it was the same master cylinder and a seal leak on the gearbox and its been fixed. on the 15th I drove from Ulundi to Mondlo (VRYHEID) and I didn't get to my destination as the clutch pedal dropped and the car was leaking brakefluid under pedal and from the gearbox. AA towed the car to Ford in Vryheid. The worst part Ford and AA doesn't have a courtesy car option, when I enquired about was told that I have to pay R1800 upfront and Ford would only pay for 100km and the rest I had to cover myself, that time I'm more than 150km away from home. I said thank but no thanks.
I'm now in a position where I'm seriously concerned about my safety and that of my family as I find myself stranded on a regular basis and there doesn't seem to be a solution to this problem. To be honest I don't even understand what I'm paying for with this product.
My other concern is that once the warranty for this car lapses and the same problem occurs again l'll have to foot the bill. Ford can't offer me a guarantee that it won't occur again. I'm not willing then to incur the cost for a problem that should have been long arrested and sorted
I'm at a stage where I don't need this car anymore and would appreciate if you could assist me to get me out if this nightmare, I feel cheated I'm paying too much for a worthless s****.
I would really appreciate if my concern could get your utmost attention.
Note: As of the 3rd of August the car is back at Ford, I have written to MIOSA hopefully they'll do justice
