Forced to be indebted by MFC

Good day,

Please note that I have a complaint with regard to not being given the option to sell a financed vehicle to a another private person who has cash instead of applying for finance. I’ve contacted various departments within MFC but they are not willing to assist me in any way. The option that I enquired about is whether my shortfall balance can be changed to a personal capacity, so that the documents can be released and the buyer is uncomfortable with giving me the money and she doesn’t get the ownership papers. All I want to do is to pay the shortfall as I know that I am liable for it and the buyer can get the ownership documents.

Upon calling MFC they told me that they cannot release the documents unless I was selling to a registered dealer; of which the dealerships that I went to they will live me with a shortfall that I cannot afford. My balance is R126000 and the cash buyer is offering me R100000, I will have a shortfall of R26000 and the highest amount that I received from the dealerships is R85000 living me with a shortfall of R41000 that I cannot afford.