Financial failure

Have been trying to get a refund for more than two weeks now and each time I call each agent tells me a new story. Last guy I spoke to Trevor just refused to speak further, When I asked to speak to his managner.

But I guess this is the quality of service they offer you when they got your money.

They should really consider giving there staff proper customer training and inform them how to do there job, cause really a financial institution that cannot do a simple refund imagine how they treat your personal data.