Finance company that provides worst service possible

<p>My car is on my friends name, end of January they debit an amount from my account of R2155.00 which is for December 2016 and January 2017 in February we phoned them to find out what is the amount to be debit for February they told us the amount is R1026.30 so the 28th of February came there was only enough money in bank for the amount of R1026.30 to go off for the car repayment which did not happen they debited the amount of R2155.00 again because they cant do their job properly and the payment bounced on my account on the 2nd of march 2017 when i realised they made a mess of things we phoned them spoke to Rachel Letwaba she made the mess she requested bank statements which i had to phone my bank with my own airtime to obtain the statement they requested was on the phone with standard bank more than an hour 20 min we also spoke to Semono Rifilwe as well as Iwan Siefbin Mobarak and an manager they do not come back or reply on emails at all i have all the proof. My account went into the minus of R745.60 and then the payment bounced back, due to that theres a fee that I had to pay of R115.00 , on the 8th of march 2017 they debited the correct amount of R1026.30 but it still left me R115.00 short due to bounce fee. From the 1st of March up till now still no refund. MFC admited that the mistake was from their side and that they would refund me with that R115 but it will take up to 5 to 10 days. 5 to 10 days is past already. I will be taking this to the ombudsman as well. I have been struggling with them from the 1st of March up and till date today 20th march 2017. The client emailed and phoned them plenty of times we have al the proof it is also by our attorney's but i would not suggest anyone to do finance through MFC.</p>