sM
sifiso M
1 reviews | Active since Mar 2012
18 Jun 2020, 16:24
Feedback please
I logged my query with MFC care email address and I was told that a complaints specialist by the name of Christopher Coetzee would get in touch with me from 12/05/2020 till this day I have not recieved an email or call and calling their contact center does not help either.
I actually feel sorry for myself as a client. No turn around times were stipulated either. I know the bank has sent the magtape to my account and if so...I will be reversing it as Debicheck allows me to in this instance. Feedback please ***
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Replies (2)
Motor Finance Corporation's replyOfficial
18 Jun 2020, 17:38Dear sifiso
We acknowledge receipt of your complaint.
Your complaint has been escalated to Chris Coetzee to make contact with you in order to address your complaint.
Kind Regards
Client Value Management
We acknowledge receipt of your complaint.
Your complaint has been escalated to Chris Coetzee to make contact with you in order to address your complaint.
Kind Regards
Client Value Management
Motor Finance Corporation's reply18 Jun 2020, 17:38
Official
Dear sifiso
We acknowledge receipt of your complaint.
Your complaint has been escalated to Chris Coetzee to make contact with you in order to address your complaint.
Kind Regards
Client Value Management
We acknowledge receipt of your complaint.
Your complaint has been escalated to Chris Coetzee to make contact with you in order to address your complaint.
Kind Regards
Client Value Management
sM
sifiso M's updateReviewer Update
22 Jun 2020, 14:33I have been in touch with Mapaseka. She stated that the bank is the mediator in my case. Awaiting the dealers response.
sM
sifiso M's update22 Jun 2020, 14:33
Reviewer Update
I have been in touch with Mapaseka. She stated that the bank is the mediator in my case. Awaiting the dealers response.