JM
JOE M
1 reviews | Active since Feb 2015
27 Feb 2015, 09:56
FAILURE TO COMMUNICATE/
MFC KEEPS ON SENDING SMS'S ON ARREARS AFTER ARRANGEMENT ARE MADE EVERY MONTH. THEY TELL YOU THAT CALLS ARE RECORDED BUT YET THEY HAVE NO RECORDS. I TRIED PHONING SIBALO 4 TIMES IN 2 DAYS AND GOT CUT OFF THROUGH THE CALL CENTRE. I ALSO PHONED HIS DIRECT LINE AND IT JUST RINGS. MY ACCOUNT IS IN ARREARS BECAUSE MFC MESSED UP MY ACCOUNT IN DECEMBER 2013. SO NOW THEY EXPECT ME TO JUST DISH UP THE ARREARS THAT THEY MESSED UP. I PAY EXTRA EVERY MONTH BECAUSE I CAN ONLY AFFORD X AMOUNT A MONTH. THEY OFFER PATHETIC SERVICE!!!!!!
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Motor Finance Corporation's replyOfficial
26 Mar 2015, 08:22Hello sickandtired1234,
Dear sickandtired1234
I apologise for the dissatisfaction caused and confirm the sms are system generated despite having an arrangement in place.
I assure you the collector will be in contact with you as per your request.
Kind regards
Farzaana Bhikhoo
Client Value Management
***
Dear sickandtired1234
I apologise for the dissatisfaction caused and confirm the sms are system generated despite having an arrangement in place.
I assure you the collector will be in contact with you as per your request.
Kind regards
Farzaana Bhikhoo
Client Value Management
***
Motor Finance Corporation's reply26 Mar 2015, 08:22
Official
Hello sickandtired1234,
Dear sickandtired1234
I apologise for the dissatisfaction caused and confirm the sms are system generated despite having an arrangement in place.
I assure you the collector will be in contact with you as per your request.
Kind regards
Farzaana Bhikhoo
Client Value Management
***
Dear sickandtired1234
I apologise for the dissatisfaction caused and confirm the sms are system generated despite having an arrangement in place.
I assure you the collector will be in contact with you as per your request.
Kind regards
Farzaana Bhikhoo
Client Value Management
***