aJ
andre J

1 reviews | Active since Oct 2010

15 Feb 2017, 08:59

******ion

<p>There is an amount outstanding on my account due to the negligence of MFC. After 2 years trying to resolve the matter I decided to refer the matter to the banking ombudsman. I was advised that I had to contact the Nedbank Ombud. This I did and provided all information. In fact the office of the Nedbank Ombud contacted me and said they will investigate. After this contact (2 days) I received a sms stating that they issued summonds and that the sherriff will call me. What a mockery of an Ombud dispute process. </p> <p> </p> <p>Is there any people who want to join me in a class action against MFC regarding abuse of power and unfair treatment of consumers?</p>

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Replies (2)
Motor Finance Corporation
Motor Finance Corporation's reply15 Feb 2017, 09:35
Official

Good morning Andre64

Please accept our apology for the inconvenience caused to you. Please note that I will send you an email privately for your details, and i will assist.

Kind regards

Louis Masilo

aJ
andre J's update15 Feb 2017, 10:06
Reviewer Update

this is a very strange reply. I have provided my ID number to Mr Masilelo. They institute legal action and then they ask you to give them your Id number....... Very strange but I have co-operated despite a racial incident.

Secondly they appologise for the inconvenience they caused.....;.. Cant resolve a matter in 2 years ....... matter referrred to their internal Ombud......... Summonds issued 2 days later..........;.;. Is this inconvenience or pure ******ion????? I say the latter. Appology not accepted.

No one shoulod be subject to ************ to pay money for the negligence caused by a bank.