Exceptionally poor account administration

Item: Motor Finance Corporation
Rating: 1
Author: Dario S

I have received tens of messages and phone calls requesting me to settle my accounts for 2 separate vehicles with MFC. I have requested multiple times to be removed from the database, as I have no idea who the people associated with account are and neither vehicle belongs to me. Nothing has been done to resolve this.

Helpful (0)

Replies (2)

Motor Finance Corporation's replyOfficial

18 May 2018, 15:25

Dear dario-da-silva

We acknowledge receipt of your complaint/

You will be contacted by a service resolution specialist to address your complaint.

We apologise for the inconvenience caused.

Kind Regards

Sharyl Naicker

Client Value Management

*** / ***

Motor Finance Corporation's reply18 May 2018, 15:25

Official

Dear dario-da-silva

We acknowledge receipt of your complaint/

You will be contacted by a service resolution specialist to address your complaint.

We apologise for the inconvenience caused.

Kind Regards

Sharyl Naicker

Client Value Management

*** / ***

Dario S's updateReviewer Update

04 Jul 2018, 16:04

I have not been contacted by a service resolution specialist, and am still receiving SMSes for these amounts.

Dario S's update04 Jul 2018, 16:04

Reviewer Update

I have not been contacted by a service resolution specialist, and am still receiving SMSes for these amounts.