EH
Ewald H

1 reviews | Active since Aug 2010

08 Jun 2016, 06:38

Excellent job taking care of your customers!

<p>In a time where many financial service providers are looking for more ways to take advantage of their customers, I'm pleasantly surprised to see MFC moving in a different direction.</p> <p> </p> <p>I like the new SMS service that kicks in when there's an advance amount on your account, it's really convenient. What I absolutely love and appreciate is the fact that, should I fail to respond within the time window provided, you take responsibility for the money and apply it in the most responsible way. That's such a different approach and it makes the most financial sense for the CUSTOMER, not MFC, which is such a change of pace from what we, the public, normally experience.</p> <p> </p> <p>So, in short, thank you for doing the right thing, looking after the customer and providing an excellent service. We notice it and appreciate it.</p>

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Replies (2)
Motor Finance Corporation
Motor Finance Corporation's reply08 Jun 2016, 07:27
Official

Good morning Ewald

We would like to thank you for the compliment and the appreciation of what we do as an organization.

Your feedback is very important to us , and it is much appreciated.

Kind regards

Louis Masilo

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EH
Ewald H's update08 Jun 2016, 07:28
Reviewer Update

Good morning Louis,

Thank you, and it's my pleasure to compliment you on excellent service.

Kind regards,

Ewald Horn