1 reviews | Active since Mar 2010
Entrapment of Customer
MFC and Nedank refuses to assist customer with vehicle finance account opened June 2013.<br> I trade in my 2005 BMW 320i manual for a 2002 Mercedes Benz C230 Kompressor Sports Coupe at Steven Johnson Cars, there was a shortfall of R8000 between my trade in and settlement amount. I then loaded upfront R18000 deposit onto the new deal. I have returned the car numerous times for repairs and the issues still persist to the point now that the panoramic roof does seal. I then approached MFC for assistance with the assisted sales programme, which they keep declining. This car is draining all my funds . I've approached Nedbank also for assistance with reloading my current personal loan and they too declined with the reason \Nedbank conduct". I paid for 12 months paint protections which I never received as well as double invoiced for licence and registration because the dealer never completed my number plate swap. The panoramic roof was claimed to have been repaired and parts replaced yet open the roof and see cable ties holding it together. Steven Johnson Cars promises to resolves the issues then don't bother"""
Dear TheMedia
I apologise for the dissatisfaction caused.
I confirm the matter will be addressed with the purchasing dealer and provide you with feedback in connection with the same.
Kind regards
Farzaana Bhikhoo
Client Value Manager
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Dear TheMedia
I apologise for the dissatisfaction caused.
I confirm the matter will be addressed with the purchasing dealer and provide you with feedback in connection with the same.
Kind regards
Farzaana Bhikhoo
Client Value Manager
***
