KB
Karin B
1 reviews | Active since Jul 2017
08 Sept 2020, 09:50
ENOUGH IS ENOUGH
MFC very gracefully implemented a holiday payment for the 3 months of lockdown which i happily took. The only notification I received back was that the application had been received and a consultant would be calling..... still waiting On 2nd September I received a letter to say the application had been declined and my account is in 3 months in arrears . Than a consultant called on Saturday to say that I had been handed over to the collections dept.because i did not send them a letter from my Co to say I would not be at work so therefore no salary.... It was a national lockdown by the President of South Africa Sent them a letter and nothing not even acknowledgement of receipt. ENOUGH IS ENOUGH
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Motor Finance Corporation's replyOfficial
08 Sept 2020, 10:04Dear Karin
We acknowledge receipt of your complaint posted on Hello Peter.
We acknowledge receipt of your complaint posted on Hello Peter.
Your complaint has been assigned to a service resolution specialist.
You will be contacted to have your complaint addressed.
Kind Regards
Client Value Management
Client Value Management
Motor Finance Corporation's reply08 Sept 2020, 10:04
Official
Dear Karin
We acknowledge receipt of your complaint posted on Hello Peter.
We acknowledge receipt of your complaint posted on Hello Peter.
Your complaint has been assigned to a service resolution specialist.
You will be contacted to have your complaint addressed.
Kind Regards
Client Value Management
Client Value Management