1 reviews | Active since Oct 2016
Early Debits
In December, MFC debited my account early without notice. As this was before the due date I had no money in that account and it bounced. The reason given was that other people had defaulted on their payments. Not sure why that's my problem. If I was notified I would have ensured there was money in that account. However, as a result of their actions, which were in violation of our contract, I was charged R150 for the failed DO and my credit record was affected. Today, I received notification that the money will be debited early again this month. No option to say no, just a notification that it will happen. This is unacceptable as it is not the date agreed on contractually. Shouldn't both parties to a contract be held to the terms of the contract?
We acknowledge receipt of your complaint.
Please can you reply to the email correspondence forwarded to you.
Kind Regards
Client Value Management
We acknowledge receipt of your complaint.
Please can you reply to the email correspondence forwarded to you.
Kind Regards
Client Value Management
