SM
Sibusiso M

1 reviews | Active since Oct 2012

22 Jan 2020, 13:57

Dragging their feet!!!

Exactly how long must I wait for a response regarding the cancellation of the Tyre & Rim Cover?

0
Replies (3)
Motor Finance Corporation
Motor Finance Corporation's reply22 Jan 2020, 14:08
Official
Dear Sibusiso

We acknowledge receipt of your complaint.

Your complaint has been assigned to a service resolution specialist for perusal.

You will be contacted to have your complaint addressed and resolved.

Kind Regards
Client Value Management

SM
Sibusiso M's update25 Jan 2020, 10:19
Reviewer Update
You’ve had ample to follow up on my post... cancel this **** or I will start reversing each and every debit order that goes off
Motor Finance Corporation
Motor Finance Corporation's reply27 Jan 2020, 08:11
Official
Dear Sibusiso M

We acknowledge receipt of your post.

We confirm that our Vaps department were in contact with you to address your request and furnished you with a turnaround time.

I will request that our Vaps department be in contact with you to obtain clarity on the conversation had.

Kind Regards
Client Value Management
***