MS
Mercy S
1 reviews | Active since Aug 2010
05 Apr 2019, 08:46
Double installments
Im very dissapointed at MFC. They deducted installment on the 24th of March and again on the 1st of April. I have received calls and complained and the money has not been reversed back into my account. I am very dissapointed
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Replies (2)MS
Mercy S's updateReviewer Update
06 Apr 2019, 10:48Deduction that was made on the 1st of April was R6125. 24, the refund I received R5852.73.. NO EXPLANATION. As if that was not enough.. MFC has deducted for the THIRD TIME R2913. 92 from my account. After the refund that was shot.. When i called the guy called Thato told me his manager is busy and can't attend to my call till Monday. So whats gonna happen now, wait for more days for a call from MFC to appologise for the mistake, then be told that i should wait for 24 - 48 hours before I get a refund. I am completely disappointed
MS
Mercy S's update06 Apr 2019, 10:48
Reviewer Update
Deduction that was made on the 1st of April was R6125. 24, the refund I received R5852.73.. NO EXPLANATION. As if that was not enough.. MFC has deducted for the THIRD TIME R2913. 92 from my account. After the refund that was shot.. When i called the guy called Thato told me his manager is busy and can't attend to my call till Monday. So whats gonna happen now, wait for more days for a call from MFC to appologise for the mistake, then be told that i should wait for 24 - 48 hours before I get a refund. I am completely disappointed
Motor Finance Corporation's replyOfficial
08 Apr 2019, 13:56Dear nomkhosi4
We acknowledge receipt of your complaint.
You will be contacted shortly to have your complaint addressed.
Kind Regards
Sharyl Naicker
Client Value Management
We acknowledge receipt of your complaint.
You will be contacted shortly to have your complaint addressed.
Kind Regards
Sharyl Naicker
Client Value Management
Motor Finance Corporation's reply08 Apr 2019, 13:56
Official
Dear nomkhosi4
We acknowledge receipt of your complaint.
You will be contacted shortly to have your complaint addressed.
Kind Regards
Sharyl Naicker
Client Value Management
We acknowledge receipt of your complaint.
You will be contacted shortly to have your complaint addressed.
Kind Regards
Sharyl Naicker
Client Value Management