SL
Sharon L
1 reviews | Active since Jun 2021
17 Dec 2021, 23:26
Double deduction NEDBANK MFC😡😡
I have an statement which show I had to pay my vehicle on 17 Dec 2021. I paid the full amount at 8H58 this morning. through digitalbanking on 17:12:2021. At 16H00 this afternoon I received an email thanking me for my payment BUT to my utmost disappointment at 21H21 tonight Nedbank MFC took an amount of 79 995.00 from my bank account. I tried phoning them but they just tell me phone tomorrow.
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Motor Finance Corporation's replyOfficial
20 Dec 2021, 09:28Good day Mrs Lategan
WE acknowledge receipt of your complaint and confirm the same was allocated to to a specialist to assist accordingly.
WE acknowledge receipt of your complaint and confirm the same was allocated to to a specialist to assist accordingly.
We want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
Kind regards
Client Value Management
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Kind regards
Client Value Management
***
Motor Finance Corporation's reply20 Dec 2021, 09:28
Official
Good day Mrs Lategan
WE acknowledge receipt of your complaint and confirm the same was allocated to to a specialist to assist accordingly.
WE acknowledge receipt of your complaint and confirm the same was allocated to to a specialist to assist accordingly.
We want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
Kind regards
Client Value Management
***
Kind regards
Client Value Management
***