Double deducted! _A|_ Still waiting for refund!

In December I phoned the call centre to get my 2 vehicles deducted earlier in December. Both vehicles were deducted as requested. On the 2nd of Jan of my vehicles were debited from my account again. I phoned early Monday morning, 4 Jan to get it sorted out. My husband had the same problem where his vehicle was also double deducted and he also phoned in at the same time. His money was paid in that same Monday evening. Up until today I have still not been refunded! The funny thing is that his vehicle gets deducted from my account as well. I am frustrated that I am still waiting for my refund! Everything was done correctly from my side and now I have to wait until whenever to get my money refunded and then I must still pay for the bank charges as well!!! This is poor service from MFC!!!<br> <br> Angelique de Villiers<br> ***