Dont take car finance at mfc

I asked you guys to give me off this month 25th july 2025 i have send emails from the 10 of july 2025 never got any replies on my email without phoning in until the 21 july 2025 i got approved (10 days later) asking for payment holiday now on my nedbank app it looked like you gave me a payment holiday from the 25th August 2025 why will i ask 45 days ahead for a payment holiday? I even put mfc on hello peter but still till today i havent got any response