***** and *******

MFC/Nedbank is doing ***** and ******* practice but hey, in the Banana Republic of SA banks are boss and consumers have no rights irrespective the 'Consumer Protection Act'. I have been in a fight for 4 years to get statements, either they come, either the wrong ones, either such as in the past two years receiving nothing. Hearing from many other people, MFC does this practice deliberately to confuse clients, especially when payment terms are near ending. Once you overpay it becomes a total nightmare to get your money back. If you don't pay as you are from the opinion they should not be paid as they don't deliver a service, they add and add banking fees. On top of that my address and personal details were updated without my knowledge thus never given authorization to do so! So what is the point of recorded conversations while MFC is doing as they please? Not to mention that some consultants speak very poorly English. Should you experience similar: lodge a complaint to the Ombudsman for banking services!!!