Dissatisfaction with Nedbank Management

Previously I reported on dissatisfaction with Nedbank ***** hotline and Nedbank forensic investigation s department in respect of unauthorised ********** transactions on my nedbank cheque account. I was contacted by a customer resolutions department which indicated that management was prepared to pay me a paltry R908 ( less than 25% of claim) as a gratitude( compensation) for loss I suffered. This is a pathetic amount considering I suffered a loss of over R3700.. I was assured that the full amount would be reversed on the day of the ********** transaction as it was a pending transaction but seems it was not the case. I also suffered a loss due to unauthorised transactions on the same day with another bank ( Absa) in more or less the same amount and I was fully compensated within 7 days. I am impressed with Absa but not with Nedbank. I will be taking up the matter with the banking ombudsman. Nedbank indicated I should report the matter to the SAPS( which I did) and they indicated hopefully suspects be arrested and the monies recovered. It is pathetic response from Nedbank management especially in light of financial hardships encountered by clients during this economic crisis.