Dissappointed

<p>&nbsp;I am extremely disappointed and shocked with the level of service that MFC collections gives their clients.&nbsp; The collections team are extremely Disrespectful and Heartless beyond the devils conscience.</p> <p>I am in arrears with the accounts for 3 Months with added arrear interest and the reason for this was due to my unemployment over the period. The Rude Consultant, (much worse that Cruella) forcefully and harshly so,demanded that a full repayment on the arrears be paid on a specific date and before a specific time before reposssession, even though I had proposed to pay a higher premiu m over the period. She blatantly refused the arrangement..however the website gives clients options on bringing accounts up to date for up to 36 months....Can this be considered with a human touch or I can consider investigating MFC for reckless credit lending resulting in multiple fines and breaching the NCA provisions TCF principles. My number ***</p>