DISSAPOINTED IN MFC

Very disappointed in MFC I have a problem with my car payments after 24months so it's not a new account. My application in a new job was successful but I have to go on training courses. I ask MFC for 6 months payment delay on witch they respond and ask for documentation witch I have send. Then on Saturday 23 July a person called me to confirm that only 3 months delay is okay. Then on SUNDAY 24 July Raedene Alli sent me a letter in witch he demand payment in 10 days how do he think???