Dissapointed

I am really disappointed with Mfc and nedbank insurance. I send confirmation of my insurance to mfc a few times, and they confirmed receipt, however i received communication that i am uninsured and they added a debt protection cover of about 470 a month. We sorted that out as i received confirmation that the debt cover was removed.

Now again this morning, on the 30th i received confirmation of my new cover for debt protection.

What is wrong with MFC. i provided proof of my comprehensive cover, why do they keep getting this wrong.i escalated to 2 seniors Neo and Deshnee.

Deshnee doesn't even care to respond.

Neo still doesn't get this right.

Please fix this.

I already increased my installments on my car. I cant pay extra unnecessary things because of incompetence