Disrespectful and Useless Customer Service from MFC

I am extremely disappointed with the level of service I have received from MFC. I contacted their customer service to correct an issue with my debit check, and instead of receiving assistance, I was sent from pillar to post with no solution. The customer service agents I dealt with were unhelpful, dismissive, and offered no real support — an experience that I can only describe as both disrespectful and completely useless.

This is unacceptable, especially when it involves my financial matters.

I want to make it clear that no money is to be deducted from my account, and I am currently in the process of reversing my debit order until this matter is resolved properly. MFC has failed to take accountability or act with urgency, and I am now forced to escalate the issue publicly due to the lack of resolution.

I expect urgent feedback and proper action from MFC regarding this situation.

Date of Incident: 15 August 2025