NB
Nwabisa B

1 reviews | Active since Sept 2014

29 Jul 2017, 16:30

Dismal service

<p>I am still waiting for feedback from MFC on why they had decided to track my account and debit on a different date than what I originally asked for. I was promised that I would be sent my contract as proof that I had requested for my debit order to be on the 24th rather than the 27th which is my salary date. My debit order has still not gone off even after confirming that the is money in my account. I spoke to a team leader who promised will send me a contract as well as arrange for my debit order to go off. Nothing has been done! What pathetic service is this? Where is the contract showing I requests for the 24th and when will you debit your premiums? Really irritated!</p>

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply31 Jul 2017, 07:29
Official

Dear Nwabisa Binase

We acknowledge receipt of your complaint.

We confirm receipt of a complaint already logged with MFC.

A service resolution specialists will be in contact with you.

Kind Regards

Sharyl Naicker

Client Value Management

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