1 reviews | Active since Mar 2017
Dishonest, unprofessional and ******* behaviour
<p>This complaint relates to the *********, unprofessional and ******* behaviour of a Tyrone Hay (Bluestone) on behalf of MFC. My account this month was paid late. This was communicated to MFC on Tuesday. Yesterday I received a distraught call from my wife saying that a certain Mr Hay had phoned her saying he is coming to collect her car as I had defaulted. She gave him my contact details and he sent an incoherent email stating that the car would be "upligted" and they would proceed with a court order. This was the first I had heard of him. I then phoned him at around 14h30 yesterday asking him about the call to my wife as I am the one with a contract with MFC, I am married with anti nuptial and she has no role in this matter. Also where and how did he get her details as thsi also relates to privacy issues and the POPI Act. He arrogantly stated that he could not get hold of me. I asked him for details and he said he"had sent agents to my house" and had tried to contact me and left messages on my mobile. I told him there were no emails to em, no messages on my phone. (I am willing t let Vodacom verfiy that there were no messages or deleted messages). He said I had defaulted and that is why I was arguing. His conduct and attitude is not only ******* in terms of the National Credit Act, but dishohest and unprofessional. And sicne he is acting for MFC this raises issues about their responsibility in activities such as his. </p>
Good morning jtsala00
Please note that the matter will be refereed to our credit control department to investigate and assist.
I will come back to you as soon as possible.
Kind regards
Louis Masilo
Good morning jtsala00
Please note that the matter will be refereed to our credit control department to investigate and assist.
I will come back to you as soon as possible.
Kind regards
Louis Masilo
