Disgustingly treated after 2 cars and 7 years

Never missed a payment on 2 vehicles and 7 years. Purchased my second vehicle which I recently sold and had the full amount of the sale transferred into MFC account by the purchaser in order easier settle outstanding amount, excess money was assured to me to be paid as soon as account reflected payment. Then was told it was paid by cheque, when indeed it was paid by transfer, NOTE! the purchaser of the vehicle is nedbank client. (NEDBANK STUFF UP TOO WHICH IM GOING TO WRITE ON HERE TOO FOLLOWING THIS COMPLAINT LOOK FOR PART 2). Then was told cause it was a cheque payment (which was not) I had to wait 10 working days to clear and I would receive the money. Its day 12 and R200.00 in phone calls to MFC most of which was used for waiting for operator to get back to me. last phone call 25min!!!! Was also told money takes longer cause I dont bank with nedbank, WELL WE CAN SEE WHY I DONT!! AND WILL NEVER EVER TO BUSINESS WITH MFC OR NEDBANK. NEXT STEP THIS MORNING OMBUDSMAN.