Disgusting Service from MFC and Nedgroup Life

I've had a very bad experience with MFC since my retrenchment last year. The sad part is the consultants never explains everything to you, I don't know if it's their **** or what. When I took the retrenchment policy think 2017 or 2018 nobody explained to me that it will only cover me for 6 months. What they care about is money. Had I known I wouldn't have taken the policy i would have settled for better offer.

Last year September I got retrenched, I submitted my documents and it took a while for them to come back to me I had to phone and do follow ups. Eventually my application was successful and insurance paid from October last with will end in March 2021. I then asked a consultant what happens after that 6 month I'm still unemployed, she said I will have to submit my documents including my 3months bank statement to show I'm not getting any salary. To my surprise on Thursday I'm phoning to update them I'm still unemployed, then shock of my life, I was told the insurance will never cover me, last payment will be on the 1st March 2021 therefore I need to make payment arrangements with MFC. Wow how so because I'm unemployed? The information I was never told about. Now since all the calls are recorded, I want all my calls to be retrieved. The information I was told is that if I'm still unemployed I can submit my documents therefore the insurance will cover me for another 6 months. I did not choose to be unemployed, if is wasn't this covid 19 I would still have a job. How will I pay for my car if I am told I need to make payment arrangements with MFC? I don't have any income, meaning you are ready to repossess my car, that's what you do best. Now I want all my calls to be retrieved because I asked maybe 2 consultants on different days, what happens if I'm still unemployed, both of them said the same story. You are all lies, pathetic you only care about making money from us, you don't give the correct information to your clients. I would not advise anybody to take any service from you. I will take this to my attorney also.