1 reviews | Active since Nov 2016
Disgusting Service
I am so disgusted at the un-proffessional service i have received from MFC. Trying to get my account sorted with them has been a nightmare. They are not updating information as my account is being warded of to a million different people who do not have a clue about what is going on. I have gone from making payment arrangements which i have confirmation emails of to then being handed over to debt collectors who are charging me because MFC are not up to date with what is going on. I have been going in circles for months, and each time an arrangement gets made i am receiving another call from another person who has taken over my account saying i have not paid. I am highly stressed with their incompetence and am ready to take it to the next level . I have been requested to send proof of payment which has been done many times, with no response. I have been spoken to rudely, get no responses accept from when the account is handed over with the wrong information. I do not recommend this company because they are unhelpful and have no customer service!!!!!
We acknowledge receipt of your complaint.
Please note one of our resolution specialist will be in contact with you.
We do apologise for the inconvenience caused.
Trust that the above is in order.
Kind regards
We acknowledge receipt of your complaint.
Please note one of our resolution specialist will be in contact with you.
We do apologise for the inconvenience caused.
Trust that the above is in order.
Kind regards
