Disgusting Service

Item: Motor Finance Corporation
Rating: 1
Author: Jaqueline M

Im my entire life i will NEVER use MFC as a creditor again. My account has been paid in full for almost 2years and still this account remains active on my credit report, even listing me monthly as non paying. Imagine what this is doing to my record. Ive sent numerous emails to no avail. The last email i received was on the 7th May. Im just ignored. Proof of my claims attached. Pathetic service.

Helpful (0)

Replies (3)

Motor Finance Corporation's replyOfficial

11 Aug 2020, 17:05

Good day Jaqueline

We acknowledge receipt of your complaint.

Please note one of our resolution specialist will be in contact with you.

We do apologise for the inconvenience caused.

Trust that the above is in order.

Kind regards

Motor Finance Corporation's reply11 Aug 2020, 17:05

Official

Jaqueline M's updateReviewer Update

17 Aug 2020, 15:49

I havent heard a word from your "company".
I am also reporting this to the ombudsman.

Jaqueline M's update17 Aug 2020, 15:49

Reviewer Update

I havent heard a word from your "company".
I am also reporting this to the ombudsman.

Motor Finance Corporation's replyOfficial

17 Aug 2020, 17:04

Good day Jaqueline

We acknowledge the follow up

The matter has been escalated to the resolution specialist to contact you.

We do apologise for the inconvenience caused.

Trust that the above is in order.

Kind regards

Motor Finance Corporation's reply17 Aug 2020, 17:04

Official