kM
karabo M
1 reviews | Active since Jun 2009
04 Dec 2021, 13:47
Disgusting Service
Good day I'm very disappointed and feel de*****ed by MFC after transacting with them for 20 years.
Today after settling my account I then receive an email that say they don't know me or recognize my email and prefer that I send email from same email they've been transacting with even though they have been sending me all communication via the very same email address they say they don't know.
Please I don't want to engage in legal battles with you all I want is to close my account and receive my car documents.
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Replies (1)0
Replies (1)
Motor Finance Corporation's replyOfficial
06 Dec 2021, 08:37Good day Ms Masemola
I trust all is well.
We acknowledge receipt of your complaint and confirm the same has been allocated to a specialist to be of your assistance.
I trust all is well.
We acknowledge receipt of your complaint and confirm the same has been allocated to a specialist to be of your assistance.
We want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
Kind regards
Client Value Management
***
Kind regards
Client Value Management
***
Motor Finance Corporation's reply06 Dec 2021, 08:37
Official
Good day Ms Masemola
I trust all is well.
We acknowledge receipt of your complaint and confirm the same has been allocated to a specialist to be of your assistance.
I trust all is well.
We acknowledge receipt of your complaint and confirm the same has been allocated to a specialist to be of your assistance.
We want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
Kind regards
Client Value Management
***
Kind regards
Client Value Management
***