Disgusting contact center service of MFC a division of Nedbank

@Mfc has the worst customer care service center ever, very *********** and very frustrating they will not refund the money for 3 installment received for a month they will send you to spiller to post they don't respond emails, they don't capture information they give headaches to deal with. The contact center has no accountability measures in place no one takes responsibility no superior to excalate the queries and unsatisfactory services. You will receive respond with the email that you sent from they don't have your email on their system however you requested their service agent to rectify the new email address but you still receive statements on the very same unrecognized email . It's a disgusting service to deal with and exhausting. You wonder why @Nedbank will want this division to drag their performance like this