wM
wanique M
1 reviews | Active since Sept 2011
27 Nov 2019, 11:47
Disgusted with advertised arrangements
Called to advise that due to personal reasons i wont be able to pay this month's installment and wanted to arrange to repay same over the next 3 months on top of my monthly installment, as this is one of the options as stated on their website. Now they cant make arrangements because it is 3 days prior to my installment due date. I cant do anything about the fact that this is the time something happened which is causing me not to be able to pay my installment. Now if i skip, it will go to legal, then ill have to pay legal fees, and then ill make an arrangement with them anyways. This can be cut out, but then MFC wont make more money. Utterly disgusted.
Helpful (0)
Replies (3)0
Replies (3)Motor Finance Corporation's replyOfficial
27 Nov 2019, 12:09Good Day Mrs Erasmus
We acknowledge receipt of your complaint.
A complaints resolution specialist with contact you soon.
We do apologise fro any inconvenience caused.
Regards
We acknowledge receipt of your complaint.
A complaints resolution specialist with contact you soon.
We do apologise fro any inconvenience caused.
Regards
Motor Finance Corporation's reply27 Nov 2019, 12:09
Official
Good Day Mrs Erasmus
We acknowledge receipt of your complaint.
A complaints resolution specialist with contact you soon.
We do apologise fro any inconvenience caused.
Regards
We acknowledge receipt of your complaint.
A complaints resolution specialist with contact you soon.
We do apologise fro any inconvenience caused.
Regards
wM
wanique M's updateReviewer Update
28 Nov 2019, 20:27Very happy with the immediate response and the attention given to the matter within a day. The consultant understood the situation and was very accommodating and understanding, and assisted me in a professional and understanding manner. Very happy with the assistance. Pitty it had to come to this website to post to get this realy great service. Thank you
wM
wanique M's update28 Nov 2019, 20:27
Reviewer Update
Very happy with the immediate response and the attention given to the matter within a day. The consultant understood the situation and was very accommodating and understanding, and assisted me in a professional and understanding manner. Very happy with the assistance. Pitty it had to come to this website to post to get this realy great service. Thank you
Motor Finance Corporation's replyOfficial
02 Dec 2019, 13:42Dear wanique
Thank you for taking the time to compliment our staff member on her awesome customer services rendered.
Kind Regards
Client Value Management
Thank you for taking the time to compliment our staff member on her awesome customer services rendered.
Kind Regards
Client Value Management
Motor Finance Corporation's reply02 Dec 2019, 13:42
Official
Dear wanique
Thank you for taking the time to compliment our staff member on her awesome customer services rendered.
Kind Regards
Client Value Management
Thank you for taking the time to compliment our staff member on her awesome customer services rendered.
Kind Regards
Client Value Management
