Disgusted

Good day,

Please note that I am under debt review.

I keep on getting sms's and calls that my account is in arrears but I have made payments according to my debt payment plan approved by MFC and approved in court.

Last year I was in an accident and my insurance replaced my vehicle which was approved by nedbank.

During the claim process nedbank MFC removed my account from debt review to just a normal MFC loan account for reasons that are beyond my comprehension.

I received no termination letter because the nedbank consultant adviced that the debt review was not terminated the account was just "moved".

Due to this moving of the account nedbank MFC suddenly has different installment amounts on their system and my account is currently in arrears with 264.00, for which I am being threatened and harrased with multiple calls and sms each and every single day!!

I have tried to resolve this via the helpline but I get transferred *** times or the consultants just hangs up the ****** phone.

I have tried to revert the consultants to my debt counselor but they absolutely refuse to be in contact with them.

I am utterly disgusted with this harrasment and unprofessionalism of the people of nedbank MFC.