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lynette E

1 reviews | Active since May 2016

04 Jul 2016, 10:22

DISGRACE!!!!

<p>I would not recommend anybody to ever take out any finance with these people. My account has gone into arrears, now my account is handed over to an external company and now i get threatend that if this is not paid up to date by tomorrow at 1pm they are sending an agent to collect my vechile! I mean seriously how can people just threaten you like, mfc has not even done the effort to phone me to see if they can assist. You phone them they dont even know what is going on. I think its shocking that people can just treat and threaten people like that. Such a disgrace!</p>

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply04 Jul 2016, 11:12
Official

Dear Ms Ewart

Please accept our sincere apologies for the manner in which your account may have been handled and the dissatisfaction caused.

Your complaint has been acknowledged and has forwarded to our collections department to address.

You will be contacted shortly.

Kind Regards

Sharyl Naicker

Client Value Management