Disappointing service

I app**** for and was approved for private vehicle finance, pending outstanding documentation. I needed to submit payslips and bank statements showing my salary being deposited into my bank etc. I have been working for a small medical practice for more than 12 years and as we do not receive payslips, as we are only a small staff and we are all like family, and I have never needed a payslip before...

So I asked the receptionist to create a payslip for me as I need to submit it to get the finance. Just to note: I have an impeccable and outstanding credit record etc. Unfortunately the poor receptionist made a mistake with the UIF amount on the payslip and upon ME having to contact MFC AGAIN to find out what is going on, as I was not getting feedback on docs ordered, I was informed that my application was declined because my UIF does not add up. And also that I will not be financed by them in future as my employer is not doing "the right thing", and I must go elsewhere as MFC would never finance me because of this, there is nothing I can do to change or rectify the situation, in the eyes of MFC, I am a ********.

Everything else is in order for the financing, but this is incorrect and now my application is declined and will stay declined, they now have me on record and I can basically go to hell. I am extremely disappointed in this service, as I am so fortunate to have such stable employment, I do not job hop, I always pay my debt on time, I am THE perfect person to finance, but nope, sorry, MFC does not want my business even though EVERYTHING else checks out..

I understand that the world are full of ********* and ***** is a huge issue. But in a case like this, where the prospecting client is a true and honest client to be, why penalize someone when an honest mistake has been made? AND how can you tell me that my boss "must do the right thing"??? Do you not evaluate each case on its own merits, or are we all ********* wanting to ***** from you in your eyes? How disappointing..

(Please note that the consultant assisting me was very polite and my complaint is NOT with him personally)

But not to worry, we will rectify everything on the payslip and I am sure another smaller fsp will help me secure a loan and welcome the interest that I will happily be paying to them.