MS
Malinda S
1 reviews | Active since Oct 2013
14 Jun 2021, 09:51
Disappointed in MFC credit shortfall cover insurance
I had an accident and my car insurance (Miway)did their part to settle the retail value of the car,so i have credit shortfall cover with MFC,I tried to get hold of them several times with no success since last week,today I got hold of them and they say they are waiting for my documents from claim department of Nedbank,for how long do I have to wait for them because my claim was sorted on 10th June already but the shortfall cover insurance isn't doing their part
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Motor Finance Corporation's replyOfficial
14 Jun 2021, 10:38Dear Malinda S
We acknowledge receipt of your complaint.
Your complaint will be attended to by a service resolution specialist.
Julaine Miles and our Vaps department will investigate your complaint and will revert with feedback.
Kind Regards
Client Value Management
***
We acknowledge receipt of your complaint.
Your complaint will be attended to by a service resolution specialist.
Julaine Miles and our Vaps department will investigate your complaint and will revert with feedback.
Kind Regards
Client Value Management
***
Motor Finance Corporation's reply14 Jun 2021, 10:38
Official
Dear Malinda S
We acknowledge receipt of your complaint.
Your complaint will be attended to by a service resolution specialist.
Julaine Miles and our Vaps department will investigate your complaint and will revert with feedback.
Kind Regards
Client Value Management
***
We acknowledge receipt of your complaint.
Your complaint will be attended to by a service resolution specialist.
Julaine Miles and our Vaps department will investigate your complaint and will revert with feedback.
Kind Regards
Client Value Management
***