DISAPPOINTED CLIENT

MFC has disappointed me. They arranged an early debit order without even agreeing with me if it will be fine with me or not. I don't understand how did they arrive to a decision of debiting my account on the 27th while our debit order agreement is set for the last day of every month. I would understand if the last day of the month falls on a weekend,but in this January of 2020, the last day of the month falls on a Friday, but MFC just decided to debit funds from my bank account. I feel like they are interfering with my finances because I get to decided how and when to use the funds in my account. For as long as my vehicle account is up to date, they do not have a right to debit any funds from my bank account when it suits them, unles if a proper arrangement has been made between myself and MFC.

This is totally unacceptable. I cannot tolerate such situations. Please in future do things the right way.

Lastly, I would appreciate if your team urgently attend to the email that I send to *** today the 28th of January 2020 after a telephone conversation with one of your consultants.