cVdh
christiaan Van der hoven

1 reviews | Active since Oct 2021

16 Nov 2021, 14:31

Declined yet again after advice from MFC

Little more than a month ago i app**** for a car , got declined had a big discussion with them regarding why and them giving me advice on what to do , had an account last year where i had missed payment info , since the beginning of this year that account has been sorted i even recently got Experian to clear my name on that account , i sent them paid letters of that account and everything i mean my credit score has never been higher than it is now , far above average score even, ive had an account with mfc for more than 2 years now never missing a single damn payment even , was told the last time to wait a month and then try again , and guess what still got declined , so over this , my friend recently got approved for vehicle finance and atleast i could help him dodge this bad experience by telling him about mine , neadless to say he did not go with MFC good choice on his side

0
Replies (3)
Motor Finance Corporation
Motor Finance Corporation's reply17 Nov 2021, 11:59
Official
Good day  christiaan Van der hoven 

We acknowledge receipt of your complaint.

One of our consultants will investigate the matter and be in contact with you.

We do apologies for the inconvenience caused.

Trust that the above is in order.

Kind regards 
MFC 
cVdh
christiaan Van der hoven's update23 Nov 2021, 15:57
Reviewer Update
Chantell from the complaints department helped alot and managed to get the credit apparent to aprove me, much appreciated.
Motor Finance Corporation
Motor Finance Corporation's reply24 Nov 2021, 08:28
Official
Good day christiaan Van der hoven 

Thank you for the positive feedback listed, We are glad to hear that you have received a positive outcome.

We will be sure to pass the message on to the the agent who had assisted you.

Please feel free to re-rate your NPS Scoring.

Trust that the above is in order.

Kind regards 
MFC