sH
sheryl H

1 reviews | Active since Mar 2015

07 Dec 2017, 11:55

DECLINED FINANCE

i am so frustrated right now i app**** for finance through MFC and when somone phoned to confirm i misunderstood the question (human error) and said my sister will be driving the car and meant it in the way that she will be driving it occasionally as a second driver on my policy . i am solely responsible for this finance its in my name and the funds will be coming out of my account i am now left without a vehicle and have a sick mother at home , and because i misunderstood the question i am being penalized, surely you will be able to see the where funds will be debited from ? totally frustrated right now

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply07 Dec 2017, 12:18
Official

Dear sherylh

We acknowledge receipt of your complaint.

Please accept our sincere apologies for the dissatisfaction caused.

A service resolution specialist will be in contact with you to address your complaint.

Kind Regards

Sharyl Naicker

Client Value Management

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