cVdh
christiaan Van der hoven

1 reviews | Active since Oct 2021

01 Feb 2022, 15:10

Declined again

Ok i seriously do not know what i have to do anymore, I've given it time , i have fixed my credit score , i had a default on my name that i cleared , my payment history for the last year has been clean , i am a damn existing client to MFC and cleary they do not want to keep me as one , i settled one of lones in full , my only expenses are a phone contract , a personal lone and my current car with Mfc so affordability is out of the question i worked out even on a payment of 4500 on a car i can still live my life normally , i app**** now for a car and got declined again for the 3rd time now , last year with the damn default on my name i could get approved for 180 000 , now with my name clear you can't approve me for a car of 200 000 how does that make sense to you , tell me what the hell do i have to do more to get approved??? I have been told by MFC do this and that get my name cleared and still no success

0
Replies (5)
Motor Finance Corporation
Motor Finance Corporation's reply01 Feb 2022, 16:10
Official
 
Good Day Christiaan Van Der Hoven 


We acknowledge receipt of your complaint. 


A complaints resolution specialist with contact you soon. 


We do apologise for any inconvenience caused. 


 


Regards 

cVdh
christiaan Van der hoven's update02 Feb 2022, 08:21
Reviewer Update
Yes please do contact me i am still waiting , im going back and forth with someone via email regarding this , i get told i should lower my purchase price for a car ,great i accommodate you and i find a car thats 40k cheaper going for 160000 , my car needs to be settled but i owe a little more than what the dealer is offering me , in the end i will end up paying 180k to 185k for the car , which is close to the range you approved me for last year with a damn default on my name , i even had an account that was never reflecting closed on my account which i got sorted , i even settled one of my lones , all in all that was supposed to free up 1200 on my budget , and yet you still can't help me , tell me where the logic is behind that , you are literally denying someone of something better in there life , tell me who do i need to speak to to get this resolved ,I've done everything i was previously asked to clear my name , do i need to speak to someone at the papers or cart blanch maybe , maybe a ombudsman or something tell me what do i need to do more?
Motor Finance Corporation
Motor Finance Corporation's reply02 Feb 2022, 13:25
Official
Good day 

Please be advised the above has been notes ,as previously advised your complaint has been escalated .

Regards
cVdh
christiaan Van der hoven's update03 Feb 2022, 08:53
Reviewer Update
Good day , i would just like to do a follow up on the above, i don't want to be the bad person that just complains , but i went and looked at a car that is going for 160 000 as stated above but with my settlement added the car would cost me between 180 000 to 185 000 , the car is in immaculate condition and i really do not want to let this one slip out of my fingers so to say , like i said above last year with my credit reflecting bad and with a default on my name i got approved for 180 000 i still even have the refrence number , i am pleeding now , my name is clear and i just need to be approved for lets say at the most 185 000. Please any correspondence would be appreciated .
cVdh
christiaan Van der hoven's update03 Feb 2022, 09:43
Reviewer Update
No it's ok Standard bank aprroved my deal with no issues 11.4% fixed rate , moving to them thank you