MK
Maggie K
1 reviews | Active since Dec 2021
22 Sept 2025, 09:29
Debiting as in when it suits them despite the agreement
When a company fails to respond to customer complaints,especially on public platforms like HelloPeter it sends a clear message about how it values its clients. Ignoring feedback not only damages trust but also erodes brand reputation over time. Because they've got I don't care attitude, they debit as in when it suits them despite your agreement or arrangement. I guess this month they will on the 24th. I'm done with them. No more. The need to work of this I don't care attitude.
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Replies (1)MK
Maggie K's updateReviewer Update
22 Sept 2025, 15:02I’ve experienced a consistent lack of accountability and a clear “I don’t care” attitude from their side, which is reflected in their very low NPS score. Thankfully, I’m done with them this month—no more shame or stress.
They should be reported to nfosa.co.za for debiting our account without consent and doing so whenever they feel like it. This kind of behavior is unacceptable and needs to be addressed.
MK
Maggie K's update22 Sept 2025, 15:02
Reviewer Update
I’ve experienced a consistent lack of accountability and a clear “I don’t care” attitude from their side, which is reflected in their very low NPS score. Thankfully, I’m done with them this month—no more shame or stress.
They should be reported to nfosa.co.za for debiting our account without consent and doing so whenever they feel like it. This kind of behavior is unacceptable and needs to be addressed.