TS
Tracy S

1 reviews | Active since Jul 2011

24 Dec 2015, 10:05

Debited my account without my knowledage

To my horror Yesterday R2200.00 was deducted from my cheque account, after several calls made to Nedbank , nobody could tell me who debited my account but just that it was a magtape and to call back today. After nearly 1hour on the phone I was told that the hub debited my account but I didn't have any debited order with the Hub, All Nedbank has done was told me to contact the Hub, I asked Nedbank to reverse the money back to my account and was told they cant. REALLY WE DON'T HAVE CONTROL OVER OUR OWN MONEY ANYMORE AND THE NEDBANK ARE SO UNHELPFUL, REALLY DISAPPOINT

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply24 Dec 2015, 11:08
Official
Hello tracysew,

We acknowledge receipt of your complaint.

A consultant from our executive help desk will be in contact with you shortly.

Kind Regards
Sharyl Naicker
Client Value Management
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