JC
Johan C

1 reviews | Active since Jul 2013

23 Nov 2018, 08:07

Debit order taken earlier than agreed

I financed a vehicle through MFC. I have asked for my debit order date to be the 1st of the month. But becuase I am paid on the 25th of the month that is what mfc agreed to. This month the 25th falls on a Sunday. So mfc decided to just take my debit order on the 23rd. This cause my account to be in arrears, is costing me money and ambarresment as other transactions are declined. I did not receive my salary on the 23rd and nowhere did I agree that my debit order can be taken earlier that the 25th. I am so sick and tired of companies moving your debit order date.

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply04 Dec 2018, 11:58
Official
Dear johan.Cornelius

We acknowledge receipt of your complaint.

Your complaint will be assigned to a service resolution specialist for perusal.

MFC will revert with feedback.

Kind Regards
Sharyl Naicker
Client Value Management
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