JS
Johannes S

1 reviews | Active since Nov 2014

17 May 2016, 06:32

Debit order only taking R8.00

<p>Hi </p> <p>I am very disapointed in what I have Experienced with MFC and Nedbank. </p> <p>I have a vehicle that is financed through mfc and we had an agreement that the debit order will go off my account on the 27th of every month. On the 27th of April 2016 I was debited R8.00 then the following day I recieved a call from one of the call center agants stating that I have missed my payment. I then spent alot of my time and AIRTIME trying to get hold of someone to help me with the debit order that was incorrectly debited. I then asked to go and deposit the money at a Nedbank branch in Benoni Lakeside mall. After a couple of days I get another call saying my account is still in Arrears. I went again spent alot of my time and Airtime trying to sort out a problem that was not caused by me. This has been going on now for 3 weeks and my account is still reflecting in arrears I cant believe how you can try and build a credit record and then someone comes and just ruins it like that. I am really not happy with the service I have recieved. Can someone please help me with this. here is my account number *** Cell number ***</p> <p>I would like my account to be updated and have my name fixed on credit bureau Thanks.</p>

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply17 May 2016, 08:12
Official
Good morning Mr Shabangu Please accept my apology for the inconvenience caused to you. Please note that I will investigate the matter, and I will provide feedback to you as soon as possible. Kind regards Louis Masilo ***