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Hannelie N
1 reviews | Active since Jan 2012
24 Feb 2020, 07:33
Debit order NOT ACCEPTABLE from MFC!
My husband queried why the debit order goes of earlier than the agreed upon date of 25th each month. The response is that it is stated in the contract that they can do that. We are going to report MFC to the Ombudsman as this is NOT acceptable. It happened on a few occasions - December and this month AGAIN. EVERY TIME my husband have to pay an honoring fee of R120 and it puts him as a "bad payer" affecting his credit record.
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Replies (2)
Motor Finance Corporation's replyOfficial
24 Feb 2020, 10:52Dear Hannelie
We acknowledge receipt of the complaint.
Regrettably we are unable to register this complaint as it has been received from a third party. Please can our client forward the complaint directly to MFC - ***.
Kind Regards
Client Value Management
***
We acknowledge receipt of the complaint.
Regrettably we are unable to register this complaint as it has been received from a third party. Please can our client forward the complaint directly to MFC - ***.
Kind Regards
Client Value Management
***
Motor Finance Corporation's reply24 Feb 2020, 10:52
Official
Dear Hannelie
We acknowledge receipt of the complaint.
Regrettably we are unable to register this complaint as it has been received from a third party. Please can our client forward the complaint directly to MFC - ***.
Kind Regards
Client Value Management
***
We acknowledge receipt of the complaint.
Regrettably we are unable to register this complaint as it has been received from a third party. Please can our client forward the complaint directly to MFC - ***.
Kind Regards
Client Value Management
***
HN
Hannelie N's updateReviewer Update
24 Feb 2020, 13:40Dear Client Value Management, you will notice that i gave you my HUSBAND'S contact number and account number (that info not shown for public viewing) for you to follow up with HIM.
HN
Hannelie N's update24 Feb 2020, 13:40
Reviewer Update
Dear Client Value Management, you will notice that i gave you my HUSBAND'S contact number and account number (that info not shown for public viewing) for you to follow up with HIM.